Rates & Reservations

Below you will find resort rates for a variety of accommodations at The Sands at Grace Bay. Choose from junior suites, one bedroom or two bedroom fully-equipped suites. Please contact us if you require any assistance with your reservation or holiday planning.

PLEASE NOTE: The Sands at Grace Bay assures that the highest levels of safety are maintained in alignment with Turks and Caicos Ministry of Health, Caribbean Public Health Agency (CARPHA), Center for Disease Control (CDC) and World Health Organization (WHO) standards. To learn more, visit www.tcisafe.com.

If the dates you requested show as Sold Out in our Book Now page, please call us directly at 1-(877) 777-2637 to inquire about last minute availability due to cancelations.

RELATED INFORMATION

Extra
Person(s)

Junior Suites can accommodate one extra person. One Bedroom and Two Bedroom Suites can accommodate two extra people.

From December 24, 2022 to December 21, 2023 is $60

Included Features

Welcome drink, beach and pool lounge chairs and towels, complimentary use of bicycles and non-motorized watersports: Hobie cats, sea kayaks and snorkel gear.

Children

A maximum of two children under 12 years may stay free of charge when sharing a Suite with an adult paying the full Suite rate (except Junior Suites). Cribs are complimentary.

Check-in / Check-out

Resort check-in time is 3pm and check-out time is 11am.

Reservations

A 3-night deposit is required to confirm all reservations. The deposit is required at time of reservation and is fully refundable if cancellation notice is received 21 days prior to arrival date.

Insurance

The hotel strongly recommends our guests purchase travel insurance which covers loss of revenue due to unforeseeable events such as emergencies, flight delays or cancelations. The hotel will not reimburse the guest due to such events.

Packages

Wedding, romance, and other special packages are available.

Credit Cards Accepted

American Express, MasterCard and Visa

Smoking
Policy

Smoking is not permitted in the rooms. Smoking is only permitted on the balcony of hotel rooms. New government regulations prohibit smoking in all public areas.

Cancellations, Refunds, No-Show and Early Departure Policies vary by season. Please contact hotel for more information.
TRAVEL REQUIREMENTS FOR U.S. AND CANADIAN CITIZENS

United States and Canadian citizens are permitted to enter the Turks and Caicos Islands with a valid passport. No visa is required.

HURRICANE POLICY

If the NOAA National Hurricane Center says that Turks and Caicos Islands are under a Hurricane Watch or Warning and inside the “3-Day (72-hour) Zone of uncertainty, inside the white cone” for a Hurricane (code “H”) or Major Hurricane (code “M”), guests may elect to cancel their stay and receive a full refund. The policy is in effect for Hurricane only, not for lesser impacting Tropical Storms.

Tropical Storm Warning: If the Turks and Caicos Islands are under a “Tropical Storm” warning and this impacts guest’s ability to travel to the island, they can elect to receive a credit for a return stay of the same value, valid for one year. There will be no refunds issued for Tropical Storms.

Pre-arrival Cancellations: Guests who choose to cancel the entire duration of the trip due to Hurricane conditions (based on terms and conditions outlined) will be fully refunded with no cancellation penalties.

In-House Guests Departing Early: Guests who choose to depart early from Turks and Caicos will be credited for the “unused nights” and fully refunded.

Missed Flights and/or Delayed Arrivals: If hurricane conditions cause guests to miss a flight, and/or otherwise arrive one or more days late to the resort, guests will receive a full refund for any such days, or you may have the option of extending your vacation to the original planned time, based on availability. Airline ticket holders are subject to the airlines’ policies and guidelines.

Evacuation Orders: In the event that the Turks and Caicos government issues a mandatory evacuation order, guests will receive a full refund of any days for which they are unable to use the resort resulting from the evacuation order. Guests who are unable to depart due to airport closures will be offered a distressed rate, IF the hurricane makes landfall resulting in a disruption of services at the resort.

Post-Hurricane Damage: If the resort is damaged by a hurricane and is temporarily uninhabitable while repairs are being performed, guests will receive a full refund of those days booked.

Confirmed guests who wish to cancel their reservation under this Hurricane Guarantee must contact their travel professional who booked their vacation package directly and specifically reference this Hartling Group Hurricane Guarantee policy.