Announcements Turks Caicos Information

The Sands at Grace Bay Announces Renovations and Upgrades Seasonal Closure

During what is normally a slow time in the Caribbean islands, Hartling Group announced Monday morning that it will close The Sands at Grace Bay resort on September 1 through October 14 and will utilize this time for some additional renovations and upgrades to theThe Sands at Grace Bay 2020 popular Grace Bay Beach resort.

“Our decision to close was not an easy one, said Karen Whitt, VP of Sales & Marketing for Hartling Group, however Hartling Group operates three resorts in the Turks and Caicos Islands, The Sands at Grace Bay, The Palms and The Shore Club, and this does provide some options. It is noted that The Shore Club will remain open for business as usual, and The Palms will offer an extended “long-term stay,” option for persons wishing to visit for 14 or 30 days with limited services. More details of that promotion will be shared in another release.”

The resort is currently contacting guests with existing reservations at The Sands with options for their stay. Clients can also contact our reservations department at [email protected] or call toll-free 877-777-2637.

The Turks and Caicos Islands re-opened their borders on July 22, and visitors have been enjoying the usual low-density, high level service and amenities that the TCI has become famous for. The top priority of Hartling Group has been the health and well-being of our guests, employees, and the community. We look forward to resuming normal operations and welcoming visitors back to The Sands at Grace Bay on October 15th.

The sands at Grace Bay Hobie CatThe Sands at Grace Bay is situated on the world-renowned 12-mile crescent of powdery white sand known as Grace Bay Beach. The Sands at Grace Bay continue to gain acclaim showcased by the many awards and positive guest reviews that our resort and dedicated employees continue receiving, including “Best Family Resort” in The Caribbean Journal Travelers’ Choice Awards for 2019; “Guest Review Award;” and Family Vacation Critic once again named The Sands as a “2019 Family Favorite Hotel.” The resort is proud to carry the acclaim as a TripAdvisor Certificate of Excellence property for the eighth year. Plus U.S. News & World Report has named The Sands as one of the 2019 “Best Hotels in the Turks and Caicos”– a commendation the resort has received since 2015.

This 114-room resort offers accommodations in junior suites and 1-, 2- and 3-bedroom suites ranging from 1,000 to 1,600 square feet, all of which combine comfort-focused amenities and spectacular natural surroundings. Suites also come with fully equipped kitchens appointed with stainless appliances, dining and living room areas, private balconies, washer/dryers and more. The Sands at Grace Bay is the home of Hemingway’s Restaurant and Bar – a legendary beach-side venue and local favorite. Spa treatments by Spa Tropique are also available by appointment.

For additional information or to book, visit – or call toll-free from the U.S. (877) 777-2637 or from Canada (800) 567-5327. Travel agents receive ten percent commissions for bookings made at The Sands at Grace Bay.


Announcements Awards Comments From Our Guests Just For Fun Sands At Grace Bay Reviews Turks Caicos Information

The Sands at Grace Bay Wins 2019 TripAdvisor Certificate of Excellence Award – It’s The Eighth Year the Resort has Earned this Acclaimed Distinction!

The Sands at Grace Bay Receives 2019 TripAdvisor Certificate of Excellence AwardThe Sands at Grace Bay in Turks and Caicos is pleased to announce that it has once again been named a TripAdvisor Certificate of Excellence Award winner. Now in its ninth year, the achievement celebrates businesses that are consistently excellent, having earned great traveler reviews on TripAdvisor over the past year. TripAdvisor’s 2019 Certificate of Excellence recipients include accommodations, restaurants, and attractions located all over the world that have continually delivered a quality customer experience.

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor rating of at least four out of five, have a minimum number of reviews, and must have been listed on TripAdvisor for at least 12 months.

As a TripAdvisor Certificate of Excellence award winner, we’re always looking for ways to give our guests the best possible experience at The Sands at Grace Bay. We are thrilled to share that we recently completed upgrades and renovations on the small and middle waterfall pools. Additionally, we are moving the retail shop from across the parking lot, to inside the lobby. The prior sales office, and property manager office are being transformed to the new retail shop. Further, The IT office adjacent to the lobby will become two unisex restrooms with one of them being handicap accessible.

Thanks to all of our guests, friends, and fans for you reviews and congratulations to our enthusiastic team whose hospitality and service create the opportunities for us receive these acclaimed awards on an ongoing basis.


Pool Renovations – Aug-Sept 2019

Please note that starting Monday, August 19, 2019 until Sunday night, September 29, 2019the Small and Middle Waterfall Pools will be closed for upgrades and renovations.  The main pool will not be effected.

There will be black screening around these pool areas for privacy and protection while the renovations are taking place.  Work will commence at 10:00AM and may end at 7:00PM or at dark at the latest.  There will be jack hammering in these pools which is expected to last approximately a week and a half.  Work that involves noise will be from 10:00AM until 5:00PM.

Should you have any questions, please let us know.