The Sands team members are committed to delivering a memorable welcome with their usual great smiles — but at least for a while, we will stop shaking hands, hugs, and kisses with this in mind the gesture of hands to our hearts is our way of welcoming you with Heartfelt Hartling Hospitality as we work together to keep Turks and Caicos Coronavirus free.
#HartlingHeartfeltHospitality
We are thrilled to share news of the most recent award The Sands at Grace Bay is proud to be honored in the acclaimed “Guest Review Awards” presented by Booking.com!
Every year, Booking.com celebrates properties with an average score of 8.0 and above for properties who have ten or more reviews online.
Booking.com says, “We know these properties have offered great guest experiences, and our Guest Review Awards are a great way to showcase this achievement.”
The score is based on all reviews that were published on the website during the 24 months preceding.
This is how Booking.com calculates average scores: Guests can evaluate six separate categories with four smiley or sad faces, each face counting for a score of 2.5.
When calculating scores, Booking.com adds up the scores for Cleanliness, Comfort, Location, Facilities, Staff, and Value, and divides by 6 – the number of individual categories.
Reviews automatically expire after 24 months.
Thank you to all our guests for the superb reviews and to our entire team here at The Sands for continuing to make guest stays into award-winning experiences!
We would like to thank our past guests for your reviews that have made The Sands a 2018 Hotels.com™ “Loved by Guests” award winner are based on verified guest reviews.
Knowing that reviews are becoming even more influential than the official star ratings, Hotels.com looked at more than 25 million Hotels.com guest reviews on the website to pick the winners.
We are very proud to continuously receive such prestigious awards,” said Mona Beeson, GM of The Sands at Grace Bay. “The Sands truly is better than ever! Having our resort receive such praise demonstrates how much our commitment to excellence, the high level of service provided by our staff, and the affordable luxury we offer on Grace Bay Beach is appreciated and recognized by our guests.”
The Sands at Grace Bay is pleased to announce that it will be welcoming guests post Hurricanes Irma and Maria with its re-opening set for this Saturday, September 30th, 2017. Likewise, Hemingway’s Bar & Restaurant at The Sands will be re-opening on the same date. Located on Providenciales, the resort’s entire staff has been busy at work clearing debris and any fixing cosmetic damages caused by the storms to ensure that all is ready to go for the official re-opening date.
While the two hurricanes caused much damage to the many of the surrounding islands as well as to parts of several residential, non-tourist parts of Providenciales, Grace Bay Beach was spared of incurring the brunt of these storms, thus, The Sands at Grace Bay did not suffer any structural damage. None of the resort’s recently remodeled 114 studio- and suite-style accommodations were impacted and all are fully functional with electrical power, A/C, water, and Wi-Fi to provide guests with plush comfort throughout their stay. The island’s airport is open and actively receiving flights. Ships have been arriving to the island since just after Hurricane Irma to deliver all commodities needed and grocery stores are open and re-stocked. Many other area resorts and restaurants are also open or opening in the coming week to cater to the guests and to ensure the continued success of the island’s tourism sector.
“We are thrilled to share the news with our past and prospective guests, and our travel partners that we are re-opening our doors this coming Saturday,” said Mona Beeson, General Manager of The Sands at Grace Bay. “We understand that there has been some confusion in the marketplace as to the level of damages the area has sustained. Rest assured that we would not be opening if we were not 100% certain that we will be providing our guests with our full range of amenities and the very best in customer service that we are known for.
“Guests will also be pleased to know that Grace Bay Beach, acclaimed as of the world’s best and most award-clad beaches, remains just as spectacular as ever,” continued Beeson. “In fact, waves from the storms broke at the reef and actually brushed more sand upon the island’s shores in this area giving us an even more expansive beach. We look forward to welcoming everyone back to Turks and Caicos’ Grace Bay Beach.”
In addition to offering some of the most affordable rates along Provo’s world-famous Grace Bay Beach, guests of The Sands at Grace Bay also benefit from the following free resort amenities during their stay: three free-form swimming pools; complimentary use of watersports equipment – including kayaks, stand-up paddle boards, snorkel gear and Hobie Cats; bicycles for nearby island exploration; a weekly Manager’s cocktail party; a tennis/basketball court, and many other exclusive offerings. The resort’s spacious studio and suite accommodations are equipped with all the comforts of home with most suite units featuring modern kitchens and appliances, dining and living room areas, screened-in balconies, washer & dryers, free Wi-Fi and more.
Part of the celebrated Hartling Group of resorts located on Providenciales in Turks and Caicos, the re-opening of The Sands at Grace Bay coincides with the re-opening of its sister properties The Palms located on Grace Bay Beach and The Shore Club, situated on Long Bay Beach.
Caribbean Journal recently released a new video of The Sands at Grace Bay featuring beautiful aerial shots of our Trip Advisor awarded #1 beach in the world — Grace Bay Beach in Turks & Caicos and Caribbean Journal video footage of the entire property that highlights some of the greatest things guests enjoy on their vacations here as well as great imagery of the many resort enhancements you are sure to love!
Click below to see the Caribbean Journal video!
or visit https://www.facebook.com/CaribJournal/videos/1163469620404176/
THE SANDS RESORT ENHANCEMENTS
Guests will experience the major focus of The Sands’ refresh throughout the resort’s 114 studio and suite guest rooms. Suites in varying sizes from 1,000 – 1,600 square feet, guest accommodations feature full kitchens with granite counter tops and stainless steel appliances, and private screened-in patios. Led by interior designer Rose Kelly of Inter Décor, updates as they are completed include new furnishings evoking a casual-modern style and inspired modern-abstract artwork showcasing coastal Caribbean colors. Further upgrades will feature custom-made patio furniture by Asmayda Furniture Group of Miami and a new luxury bedding collection designed by Atlantic Hospitality. These contemporary updates provide the top-rated resort with a fresh new look while maintaining the property’s sophisticated yet relaxed ambiance.
The extensive refresh enriches the resort with new patio furniture, drapes and sheers, sofa sleepers and arm chairs, bar stools, and new lighting in living room, dining room and kitchen areas of all suites and studios. Additionally, furniture hand-crafters were commissioned to update the property’s desks, tables, and dining room furnishings to complete the overall new look of the resort’s accommodations. As well, enhancements include re-paved pathways, upgraded building lighting, and new Guest Hospitality Lounge flooring.
HEMINGWAY’S RESTAURANT REFRESH
Guests can look forward to enjoying their favorite dishes at Hemingway’s and to trying out some inspired new recipes from Chef Alix that will be offered seasonally. Vast enhancements to the restaurant’s facilities and a kitchen expansion to support the ever-increasing popularity of Hemingway’s will have guests enjoying an even greater dining experience at this award-winning culinary destination.
